Pay for the clients you serve.
Not the people who serve them.

One number. Nothing you didn’t use.

Your bill is one rate for each client you actually served this month. Hire freely - users are unlimited - and pay no platform fee on top. Caseload drops, the bill drops with it.

How much does Cadence ABA cost?

Pricing is public and a single number per plan: Capture is $18 per active client per month, Clinical is $36, and Practice is $42. That is the whole price - users are unlimited on every plan, so RBTs, BCBAs, admins, and billers cost nothing extra, and there is no platform fee, no per-seat charge, and no setup fee. Practice bills a minimum of 15 active clients. A 12-month commitment takes 2 months off the rate.

What counts as an active client?

An active client is a client with at least one session in the calendar month. A client on your caseload who had no session that month is not billed, so a slow month or a mid-treatment pause costs less rather than the same. It is the only thing counted: staff are not, because users are unlimited.

Is there a free trial?

Yes - 14 days on the self-serve plans (Capture and Clinical), with no sales call or demo required. You add a card at checkout but are not charged until the trial ends, and you can cancel anytime before then at no cost. Practice is a sales-led pilot rather than a self-serve trial, because it involves org-scale setup like SSO, custom roles, and multi-location structure.

What is the difference between the Cadence plans?

Capture is capture and documentation: voice and tap capture, standard graphs, and auto-drafted signable notes, for a single location. Clinical adds the clinical-reasoning agents - automatic mastery evaluation, phase-change proposals, trend interpretation, progress reports, and supervision - for up to 3 locations. Practice adds the compliance surface (authorizations and units, pre-billing validation, audit packets), org-wide cross-location supervision, SSO, custom roles, API access, and audit export, with unlimited locations.

Are there limits on voice capture?

Voice is bundled, with fair-use ceilings set per active client rather than per seat: 600 minutes per active client per month on Capture and 1200 on Clinical, and unlimited fair use on Practice. Ceilings are measured at the organization level and are never enforced mid-session - capture does not stop on a clinician mid-trial.

How much does annual billing save?

A 12-month commitment takes 2 months off the per-active-client rate - $15 instead of $18 on Capture, $30 instead of $36 on Clinical - about 17% off. You are still billed monthly, not up front: the rate drops, the metering does not change, so a quiet month is still a cheaper month. The commitment is not a lock-in: you can cancel at any time, and leaving before the 12 months are up simply ends the lower rate - nothing is charged back.

Can I start small and upgrade later?

Yes. Every tier is a superset of the one below it, so upgrading adds capability without migrating data or losing history. Capture is self-serve with a 14-day trial and no platform fee; move up to Clinical when you want the clinical-reasoning agents, and to Practice when you need org-scale compliance and controls.

Does the Practice plan have a minimum, and why is it sales-led?

Practice bills a minimum of 15 active clients per month and is not self-serve. It is built for multi-site organizations and includes SSO, custom roles, and the compliance suite, all of which are configured with your team rather than toggled on at signup. Below roughly that size, Clinical is usually the better economic fit.